Our Online Privacy - Website - Joint Controllers Policy

About You

This Privacy Notice relates to the personal data you give over this website and other data we each collect. We are the data controllers named in the Contact Us section. We are ach Joint Data Controllers which means we each have the authority to use the personal data you give independently of each other, but limited to the uses you agree to in this Privacy Notice.

What Personal Data We Collect

If you give us or we hold your personal information, this indicates that you consent to our using it, and we will treat it in accordance with this policy. We respect your privacy and the choices you make about how you want us to contact you. We collect the following types of information:

Online Services

Personally Identifying Information - We collect personal contact information such as your name, address, contact details including your e-mail address, mobile number and other provided contact details.

We may also ask voluntary questions during registration for certain services, so we can understand our users. We can then personalise services for you.

We use your data to register you to use the website and manage your account. The information we need to register a user is an email address and a password. We may ask further questions for different services. Unless stated, all registration questions are compulsory.

We will use your personal data to control security to your account or services with us. Where you have registered online for services or to access our site(s) we will use your personal data for security purposes.

Other Sources

We retain your emails as part of our records and may use the information for the purposes set out in this Privacy Notice.

Cookies

Our cookies do not collect any personal information whilst you are on our site.

Click here to see our Cookie Policy.

How We Use Your Personal Data

We store your personal data and use it for the purposes set out below and as notified to you from time to time. We use your personal information to manage and to provide the goods or services ordered and collect payments.

We may also pass it to outside businesses and others to help fulfil the contract, deliver services and other reasons consistent with this Privacy Notice and others.

We may also need to provide it to other firms who provide us with services (such as an IT management firm) to keep our systems running and other services we need. We will take our normal commercial measures to keep your data safe. We will ensure that these parties only process your personal data in accordance with our express instructions.

We (and third parties under contract with us) use customer contact information to personalise the types of information you receive from us, to determine customer satisfaction with products and/or services we have provided and to improve the operation of our services to you.

We process your payment using the card details provided. We are authorised under the PCI-DSS scheme to retain those details and we take all required steps to keep them secure.

Searches and Checks

We may carry out credit checks, which does not involve a view of your financial information, just publicly available credit score data as to your status which will not leave a credit footprint and will be automatically deleted after 12 months.

General Uses

We also use your personal data for these purposes:

If you continue to deal with us we will treat that as acceptance of our new Privacy terms. You may object to us by notice in writing to the Contact address.

Combining Personal Data

We may combine or match data your personal data for internal business purposes including aggregating information, cross matching and pooling data for effective data management, to understand your needs, improve security, devising, deploying and measuring marketing campaigns and other similar and reasonable business purposes.

Marketing

Where you have given consent to market you we will send you our marketing and promotional materials for services, products, surveys, competitions, offers, events and other activities we think useful to you.

Who We Share With

We share your personal data for the purposes set out in this privacy notice. Where we share your data with others it is to help us deliver or provide the goods or services required or to provide us with goods or services we need as a business. We will also use it for internal business purposes including effective data management, to understand your needs, improving security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and for such and other reasonable business purposes and operational efficiency improvement. and we make it a requirement that they have in place appropriate security measures to protect your personal data.

Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate governmental or regulatory authorities under applicable law or regulation. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

We may disclose your Personal Data acting reasonably if we believe such action is necessary, for example, to protect and defend our rights or property, or to protect the interests of our customers.

Without limiting the above, we may disclose your Personal Data acting reasonably in the following circumstances: (a) to any debt collection agency, credit or fraud monitoring scheme, security agency, or provider of any information relating to you including your personal financial information and details of how you have performed in meeting any obligations you have to us; (b) to any party we have a commercial relationship for the purpose of accounting and auditing; (c) any disclosure as may be required to engage with our professional advisers including, but not limited to, bankers, lawyers, accountants and other consultants; (d) any disclosure within our Data Protection Act notification registered with the Information Commissioner’s Office; and (e) any disclosure as permitted under current UK data protection law

Keeping Your Data

We use your personal data for the research purposes notified to you and may retain your data and the results beyond the normal retention period. Once we have no further use for your personal data in this research we will destroy it in accordance with our usual policies for that type of data.

We will keep your personal data for the time of your trial and for 7 years afterwards so we can see if you wish to try our site again. After that period we will delete your data except for the fact of your trial use.

Your Rights and Choices

You have a right to access your personal data by contacting us as shown below.

You can correct your personally identifiable information yourself by contacting us with a request for your change. We will change it if you can prove to our satisfaction that our information is incorrect or inaccurate.

You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping) we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

Contacting Us

If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us at the address below.

We are the data controllers of your personal data. We are Promatic International Ltd.

You have given us permission to contact you and to provide you with marketing and other materials in the manner indicated at the time you gave permission. Please be aware that you can withdraw any or all of those marketing consents at any time by giving us notice in writing to the address in the Contact Us section.

You can contact us in the following ways: